Notice Alerts:
Retail Gas Price 13th November 2025 Retail Gas Price 21st November 2025 Retail Gas Price 20st January 2026 Coming Soon: SKN Smart Shopper App. Download it Today! Every Cent Counts. Let's Prioritize.
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Who We Are

The Consumer Affairs Department (CAD) is the only government agency with responsibility for consumer advocacy within the Federation and falls under the umbrella of the Ministry of Trade, Industry and Commerce & Consumer Affairs. The CAD is mandated to promote and safeguard consumer rights through the following key functions:

  •     Consumer Protection and Redress 
  •     Consumer Education and Awareness
  •     Consumer Research and Insights

What We Do 

  1. Price Monitoring: The Consumer Affairs Department (CAD) conducts biweekly price collection on items included in the Government’s Food Basket. This data is collected and stored in the basket pricing database, which the department uses to track price changes for essential commodities across businesses island-wide. These items are daily necessities for consumers. According to government regulations, items in the food basket are subject to a maximum retail markup of 25% on the landed cost for frozen goods, and 20% for dry goods. 
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Quick Links

Empowering consumers to make informed decisions while fostering accountability

Consumer Protection Laws

Consumer Protection Laws play a crucial role in safeguarding the rights of consumers, ensuring fair...

Fixed Penalties

Fixed penalties are set fines applied to specific consumer protection offenses. They allow for quick...

Price Comparisons

Price comparison is a crucial tool that enables consumers to make informed purchasing decisions by...

Complaint Form

A complaint form is a vital tool that allows consumers to report issues regarding faulty...

Educational Resources

Educational resources play a crucial role in empowering consumers by providing them with knowledge about...

Food Basket items

The Food Basket consists of essential grocery items and medication listed under Statutory Rules and...

Consumer Corner

   See All
Notice Image
Modernizing Consumer Protection in St. Kitts and Nevis

20 Feb, 2026
Welcome to Consumer Affairs
Welcome to Consumer Affairs
Purchasing Power of the Consumer
Purchasing Power of the Consumer
Reminder to Retailers
Reminder to Retailers
Authority of CAD officers during Inspections
Authority of CAD officers during Inspections
Food Basket Items
Food Basket Items

Notice Alerts

Retail Gas Price 13th November 2025

30 Jan, 2026 02:31 PM

Retail Gas Price 21st November 2025

30 Jan, 2026 02:30 PM

Retail Gas Price 20st January 2026

29 Jan, 2026 09:48 PM

Coming Soon: SKN Smart Shopper App. Download it Today!

29 Jan, 2026 09:34 PM

Every Cent Counts. Let's Prioritize.

29 Jan, 2026 09:06 PM

Tips and Advice

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Creating a Budget

29 Jan, 2026 08:34 PM

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Before versus After you Buy

29 Jan, 2026 08:33 PM

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Unfair Contract Terms

29 Jan, 2026 08:32 PM

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Gas Saving Strategies

29 Jan, 2026 08:31 PM

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Beware of False Advertising

29 Jan, 2026 08:30 PM

File and Track Your Consumer Complaints with Ease

We’re here to ensure your voice is heard and your rights are protected.

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Submit

Fill out the complaint form with all necessary details.

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Acknowledgment

Receive a confirmation email with your complaint ID.

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Investigation

Your case will be reviewed by our team.

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Resolution

We will contact you with the outcome or further steps.